VOIP / Phone Solutions

Superior VoIP Quality, Reliability and Flexibility

Despite the proliferation of smartphones, voice service is still essential to business. iNsite Technology’s VOIP / Phone Solution delivers quality, reliability, and flexibility that legacy systems can’t match. We embrace the mobile workplace with support for work-at-home, remote office, and mobile workers – all on a single, unified platform. Our complete end-to-end solution includes hardware, software, monthly service, and maintenance, all on a single invoice from a single provider.

Professional Installation and Ongoing Support

No other provider in the communications industry provides for professional expertise with every system sale. We believe that you deserve to be supported from Day 1, from solution selection to implementation to follow-up, freeing you up to get back to the business of running your business.

• System Installation
• System Configuration
• Troubleshooting and Tech Support
• Ongoing Moves, Adds, and Changes

• Disaster Recovery built-In
• Automatic backup and failover
• Analog line backup
• 8 redundant points of presence
• Redundant phone carriers
• Redundant Internet connections
• 24/7/365 proactive support
• Free next business day parts replacement
• Money-back guarantee for any downtime exceeding 99.999%

How we maintain an unmatched call quality and reliability

• Continuous Monitoring Of All Systems
• 24-Hour Network Operations Center (NOC) Support
• Free Next Business Day Parts Replacement
• Redundant Data Centers
• Best Path Call Routing
• Two-Way Traffic Shaping

Unrivaled Protection

• Automatically route calls to other locations and employee cell phones
• Keep auto-attendants operational in the Cloud, providing information and directing calls
• Enable users to access voicemail from emails anywhere