Unified Communications

iNsite Technology Unified Communications

Despite the proliferation of smartphones, voice service is still essential to business. iNsite Technology Unified Communications delivers quality, reliability, and flexibility that legacy systems can’t match.

We embrace the mobile workplace with support for work-at-home, remote office, and mobile workers – all on a single, unified platform. Our complete end-to-end solution includes hardware, software, monthly service, and maintenance, all on a single invoice from a single provider.

Unified Communications As Flexible As Your Business

We work with the top Voice over IP providers to bring your business the clearest sound at a cost effective price point. Whether it is soft phones, desktop phones or a hybrid approach, we customize our solutions based on the dynamic needs of your company. Wherever and however you need to be on the call, we ensure your voice is heard every time from anywhere.

Keeping Communication as Top Priority

Email storage, changing users, ensuring every email is monitored & secure, configuring your spam filter so you receive the emails you should and don’t receive the ones you shouldn’t.  The list is extensive on everything you need to consider however you won’t need to worry about any of that with iNsite, just send, receive & let us handle the rest.

Implementing Instant Messaging into Your Business

Instant messaging is something you will use internally, chat is something you will use for external communications with current & prospective clients. No matter what your needs are we have you covered to collaborate & communicate in real time allowing your business to move at the speed you deserve.

Reliable Effective Video Conferencing

You need to concentrate on gaining more face time with your team & your clients. There are a lot of components that make video conferencing work – however like all managed services with iNsite you won’t need to worry about making it work because we handle all of that.  We help you communicate how your clients & team expect making it easy to put a face to a name.

• No other provider in the communications industry provides professional expertise with every system sale. We believe that you deserve to be supported from Day 1, from solution selection to implementation to follow-up, freeing you up to get back to the business of running your business.
• System Installation and Configuration
• Troubleshooting and Technical Support
• Ongoing Moves, Adds, and Changes

• We route calls, keep attendants operational, and make sure to provide information.
• Automatically route calls to other locations and employee cell phones
• Keep auto-attendants operational in the Cloud, providing information and directing calls
• Enable users to access voicemail from emails anywhere

• Continuous Monitoring Of All Systems
• 24-Hour Network Operations Center (NOC) Support
• Free Next Business Day Parts Replacement
• Redundant Data Centers
• Best Path Call Routing
• Two-Way Traffic Shaping

• We guarantee 99.999% uptime.
• Disaster Recovery built-In
• Automatic backup and failover
• Analog line backup
• 8 redundant points of presence
• Redundant phone carriers
• Redundant Internet connections
• 24/7/365 proactive support
• Free next business day parts replacement
• Money-back guarantee for any downtime exceeding 99.999%

• Our maintenance is free the next business day replacement and we provide 24-hour support.
• Free next business day replacement parts for any reason, except abuse, including acts of God
• 24-hour support
• Free automatic software updates on all equipment

• Our commitment to security allows us to meet even the toughest regulatory standards. Our solution proudly complies with a myriad of regulatory organizations and rules that are in place to ensure security and quality management of services and products.
• Data encryption on on-premise hardware
• Firewalls and encryption on the Constellation Network
• The use of proprietary and completely integrated transmissions
• Anti-virus software
• Customizable security reporting